An award-winning platform
Our patented, award-winning platform powered by Cloud-based AI technology and cutting-edge location services, offers comprehensive solutions for optimising spaces, streamlining operations, enhancing guest management, and delivering personalised journey-based engagement.
Manage people and spaces from a single platform
Gaia Connectors
Streamline operations and optimise efficiency with the seamless integration of Gaia platform modules
Gaia Staff App
The Gaia Staff Application empowers staff members with efficient tools for streamlined operations and exceptional guest service
Management Dashboards
The Gaia Management Dashboards provide comprehensive tools for efficient operations, insightful decision-making, and optimised resource utilisation
Touchpoints
Our touchpoints enhance security, enable personalised experiences, and provide real-time occupancy data for optimised resource utilisation
Gaia SDK
The Gaia SDK is a powerful Software Development Kit that enables the integration of an in-app AI Assistant, enhancing functionality and user experience.
Gaia Connectors Integrated Solutions for Streamlined Operations
Gaia Connectors seamlessly integrates systems, optimizes workflows, and synchronizes data, empowering businesses to enhance operational efficiency and streamline their processes.
Key Features
- Seamless Integration of Software and Hardware
- Data privacy ensured: No cloud-based data storage
- Adherence to GDPR regulations
Gaia Staff Application Empowering Efficiency and Personalised Guest Experiences
The Gaia Staff App empowers staff members with efficient tools, real-time information, and enhanced communication capabilities. By streamlining operations, optimising workflows, and facilitating seamless collaboration, the app enables exceptional guest service and efficient task management for improved productivity and personalised experiences.
Key Features
- AI Staff Assistant
- Effortless hyper-care at scale
- Single Integration across databases
Management Dashboards Elevating Operational Excellence
Gaia Insights empowers businesses with data-driven analytics, real-time visualisations, and personalised interactions, enabling operational excellence, enhanced guest experiences, and informed decision-making. Streamline operations, optimise resources, and drive success with comprehensive insights from Gaia.
Key Features
- Automates Workflows
- Measures Space Performance
- VIP Journey Management
Gaia SDK Powerful Integration Tools for Enhanced Application Capabilities
Gaia SDK offers developers a powerful tool for seamless integration, allowing the incorporation of AI capabilities into applications. Unlock enhanced functionality and user experiences by leveraging Gaia SDK's robust features.
Key Features
- Guest Relationship Upkeeping
- Journey-based Marketing Automation
- Space Occupancy-based Engagement
Our Touchpoints Transforming guest and space management with a wide range of touchpoints
CCTV with Embedded Facial Recognition
This camera helps clients better serve their guests without carrying any wearables. The Camera is ceiling mounted with Facial Recognition support which is able to recognise the guests that are approaching within the range of the camera which is displayed at the entrance of any facility.
AI Unit
The AI Unit offers cutting-edge real-time space analytics and predictive insights. By deploying cameras strategically, it leverages advanced video analytics to compute and analyse data locally. Powered by Gaia, the AI Unit provides valuable insights into facility usage, helping businesses optimise operations. With real-time analytics and predictive capabilities, this solution enables data-driven decisions, improved resource allocation, and staying ahead of evolving needs.
Dual BLE x NFC Keycard
The keycard enables staff members to seamlessly identify and assist guests in various hospitality settings. Upon approaching staff, the customer's profile instantly appears, displaying their unique needs and preferences. This dynamic feature ensures that the displayed information is tailored to the specific facility the customer is in.
Door Locks
Our clients can measure the usage of meeting rooms of private offices via Electronic locks by our partner SALTO Systems. When members use the locks via their phone, the usage can be measured in real-time. Its anonymous and a good way to leverage client's existing infrastructure
Area Sensor
The Area Sensor utilises advanced technology to detect and highlight areas with increased heat and occupancy within a given space. By analysing data from multiple sensors, it accurately identifies and visualises which areas are being actively used. This real-time information enables organisations to optimise space utilisation, identify high-traffic zones, and make informed decisions for efficient resource allocation and improved user experiences.
Customer Success See how businesses like yours deliver results with Gaia
Clients
“The way our operations were working was not sustainable”
Guest operations cannot really manage guests and properly track the services they provide. Gaia gave them the ability to have a better identification of the guests, and to anticipate and understand what each guest is supposed to be doing. They want to get rid of Whatsapp messages, as they receive thousands of messages in groups that are impossible to follow. What they wanted to achieve is service excellence with full awareness, and Gaia gives them that.
Leading Representative, International Sports Organisation
“Game-changing guest experience”
Neoma demonstrated a genuine commitment to understand the nuances of luxury hospitality and to work with us to improve the overall guest experience. Neoma’s speed of development was very impressive and we continue to work closely with the team.
Matthew Lawson, Executive Director, The Peninsula Hotels Group
“Data and AI for the best experience”
As we try to wrap our heads around what the future of work is going to look like, it's important that we rely on more than just our guts, and data and AI is going to play an ever more important role in helping us create the best and most personalised work experience for everyone.
Chelsea Perino, Managing Director, Global Marketing & Communications at The Executive Centre
“Truly the best and most reliable”
What we like about Neoma's service is its efficiency. Their work in Asia, that is a great advantage as we have many facilities in that region. They are very professional with a strong supporting team for service.
Kathryn Yeung, Regional Fitness Facility Manager, PURE Group
“They passed every single KPI”
We are pleased with the modularity and functionality of the platform as well as the excellent support from their professional team. They passed every single KPI that we and our customers set and they delivered.