Frictionless journeys for complex events
Gaia automates guest recognition and logistics for large and complex events to boost staff and operational efficiency. Create event experiences that inspire at every moment along the way.
Seamless, Personalised VIP and Fan Management for Large Venues
Seamless, Personalised VIP and
Fan Management for Large Venues
Fan Management for Large Venues
Seamless, Personalised VIP and Fan Management for Large Venues
Solutions Overview
Concourse North-East Side
Loitering alert (Gaia Staff app/Command center)
VIP restaurant check-In
"Welcome Mr. Johnson, enjoy your game tonight!"
Guest Recognition across facilities
Concession Stand East Side
10 min waiting time (app notifications/Stadium signage)
VIP boxes checkpoint
Voice-to-text check-in and issue raised for Mr. Smith and his guest
Restrooms South-East
15 mins queue (Gaia Staff app/Command center)
South-East Gate
Banned Fans detected at the entrance
ANSWERING A CHALLENGE
Staying on top of a million moving parts?
A successful event takes time, work and dedication. Last minute details that need to be coordinated, staff shortfalls and data overwhelm are common hurdles organiser's face. Is your staff lost in the middle of information, or engaged in time consuming manual task management? Gaia can help.
Orchestrate events, engage audiences
and grow with Gaia
Orchestrate events, engage audiences and grow with Gaia
- VIP guest recognition
- Greater accuracy and coverage
- Manage large crowds
- Staff device mesh network
- Easy and quick to deploy
- Personalised immersive experiences
- Empower staff, minimise bottlenecks
EVENT INTELLIGENCE
Command Center Dashboard
Check-in processes can make or break the guest experience. Whether self-service or staffed check-in, managing logistics and guest arrivals, entry into venue perimeters or F&B areas, Gaia's combination of sensors, gateways and staff app helps you deliver an on-brand experience, synthesising all the metrics you need in one central hub.
EVENT INTELLIGENCE
Gaia staff app
Gaia's staff app provides dynamic insights to enhance operational efficiency and help staff minimise manual search. Fix bottlenecks swiftly, create impactful and rewarding moments for every guest.
Why Gaia
Stay on top of a million moving parts with insight ful dashboards and tools to optimise staff productivity and create memorable moments for every guest
Event orchestration
Personalised guest onboarding from arrival to drop off, automated to supercharge the guest experience
Location coverage
Keep up with guest movements and traffic, enjoy effortless service delivery via guest passes, a network of BLE gateways and Gaia app
Grow a community
Boost conversions by adapting your communication to your audience interests
Manage at scale
Simplify event workflows with automated updates & insights collated in a single location
Secure infrastructure
Highest global security standards to ensure guest privacy and comfort
Drive revenues
Improve cost efficiency and monetisation, guest satisfaction, and loyalty
Event orchestration
Personalised guest onboarding from arrival to drop off, automated to supercharge the guest experience
Location coverage
Keep up with guest movements and traffic, enjoy effortless service delivery via guest passes, a network of BLE gateways and Gaia app
Grow a community
Boost conversions by adapting your communication to your audience interests
Manage at scale
Simplify event workflows with automated updates & insights collated in a single location
Secure infrastructure
Highest global security standards to ensure guest privacy and comfort
Drive revenues
Improve cost efficiency and monetisation, guest satisfaction, and loyalty
Pitch perfect event management
Access to information
Operational ease
Guest satisfaction
Boost business
Automated registration
Proactive guest profiles
Minimise manual search
Real-time accurate feedback
Queueing management
Optimise staff allocation
Coordinate logistics
Security and safety
Enhanced service
Avoid bottlenecks
Personalised engagement
Overcome language barriers
New revenue streams
Targeted marketing
Enterprise-grade security
Maximise ROI
Access to information
Automated registration
Proactive guest profiles
Minimise manual search
Real-time accurate feedback
Operational ease
Queueing management
Optimise staff allocation
Coordinate logistics
Security and safety
Guest satisfaction
Enhanced service
Avoid bottlenecks
Personalised engagement
Overcome language barriers
Boost business
New revenue streams
Targeted marketing
Enterprise-grade security
Maximise ROI
End-to-end,
streamlined and
effortless events
50X
faster, automated checkins
↑20%
Staff time gained
200K+
event attendees
↑45%
VVIP, VIP satisfaction
Gaia's capabilities
scaled to your business
Field tested · 3Bn sqf
155 locations · 6 years
Field tested · 3Bn sqf
155 locations · 6 years
Neoma demonstrated a genuine commitment to understand the nuances of luxury hospitality and to work with us to improve the overall guest experience. Neoma’s speed of development was very impressive and we continue to work closely with the team.
Matthew Lawson
Executive Director
The Peninsula Hotels Group
As we try to wrap our heads around what the future of work is going to look like, it's important that we rely on more than just our guts, and data and AI is going to play an ever more important role in helping us create the best and most personalised work experience for everyone.
Chelsea Perino
Managing Director
Global Marketing & Communications,
The Executive Centre
What we like about Neoma's service is its efficiency. Their work in Asia, that is a great advantage as we have many facilities in that region. They are very professional with a strong supporting team for service.
Kathryn Yeung
Regional Fitness Facility Manager
PURE Group
We are pleased with the modularity and functionality of the platform as well as the excellent support from their professional team. They passed every single KPI that we and our customers set and they delivered.
Michael Economakis
CEO
SCCA Advisory
Leading Representative,
International Sports Organisation